Open a support ticket
The fastest way to get help is our support portal. Sign in, open a ticket, and you can follow its progress and reply to the team in one place.
Email the team
You can also email us at support@salesteemai.com. Choose the topic below and we’ll start the email for you with the right subject line, so it reaches the right person faster.
Product support
Setting up an agent, connecting WhatsApp or Telegram, bookings, the Lead Finder or anything not working as expected.
Email supportBilling & refunds
Charges, receipts, access to what you bought, or a refund request. Include your purchase email and JVZoo transaction ID if you bought through JVZoo.
Email billingPrivacy & data
Questions about your personal data, or a request to access, export or delete it.
Data removal requestsBefore you buy
Questions about what SalesTeem does, the commercial license or the launch offer.
Ask a questionHelp us help you faster
- Send your message from the email address on your SalesTeem account or purchase.
- For purchases through JVZoo, include your JVZoo transaction or receipt ID.
- Describe what you expected to happen and what happened instead, and attach screenshots if you can.
- Never send passwords or payment card details — we will never ask for them.